Refund policy

We are dedicated to delivering unique pieces crafted especially for you.

Because each of our items at Pictorial Shop is custom-made and printed by hand specifically upon your request with love and pride, all sales are final. We do not accept returns or exchanges.

We guarantee the highest standards of quality and craftsmanship for every single piece that leaves our workshop to reach you in the best possible way.

  • Important Note: For apparel, please ensure you select the correct size and color, and carefully review the Size Chart provided on each product page before finalizing your purchase to guarantee the perfect fit.

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